Privacy Policy

Privacy is of utmost importance at the group of companies. We recognise the significance of protecting information which is stored on our servers or network or is intended to be stored on our servers or network and which relates to an individual. The data we protect are the “Personal Data” which is any information relating to an identified or identifiable natural person, sometimes called a data subject, and have made protecting the privacy and the confidentiality of Personal Data a fundamental component of the way we do business. This Privacy Policy informs you of the ways we work to ensure privacy and the confidentiality of Personal Data and describes the information we gather, how we use those Personal Data and the circumstances under which we disclose such information to third-parties.

This Privacy Policy is designed to address regulatory requirements of the jurisdictions in which offers its Services, including the General Data Protection Regulation (“GDPR”), as enacted by the Dollar Commission. In this Privacy Policy, the term “Service” and “Services” has the same meaning as described in the User Agreement, but excludes IBP services, which are governed by a separate agreement. If you do not agree with this Privacy Policy, in general, or any part of it, you should not use the Services. This Privacy Policy is periodically reviewed to ensure that any new obligations and changes to our business model are taken into consideration. We may amend this Privacy Policy at any time by posting an amended version on our website.

Please note that the website is intended solely for registered users, and any information provided here is for educational purposes only.
We would like to clarify that we do not allow any withdrawals or accept/provide any funding through this website. We declare that any further use of the contents and information on this website for purposes other than education is illegal, and we shall not be liable to anyone for any loss or damage caused due to such use.

By using the Site and entering into this User Agreement, you affirm that you are an individual, at least 18 years of age or older, have the capacity to enter into this User Agreement and agree to be legally bound by the terms and conditions of this User Agreement, including the Cookie Policy, the Privacy Policy and the Trading Principles as incorporated herein, as amended from time to time. In order to use the Services, you may be required to provide certain identifying information pursuant to our Compliance Program.


1.We may change the terms of this User Agreement at any time. Any such changes shall take effect when posted on the Site, or when you use the Services. If you have supplied us with an email address, we shall also attempt to notify you by email of changes to this User Agreement. If you disagree with any changes to this User Agreement, contact us.

2.It is your responsibility to update your contact information, including but not limited to the email address provided to us (if any); failure to do so may result in you not receiving notice of any such changes to the User Agreement.

3.Read the User Agreement carefully on each occasion you use the Services. Your continued use of the Services shall signify your acceptance to be bound by the current User Agreement. Our failure or delay in enforcing or partially enforcing any provision of this User Agreement shall not be construed as a waiver of any of our rights.

Our Services are offered through one or more subsidiaries of By using the Services, you understand that your Personal Data may be processed by one or more of those subsidiaries (each, a “Data Controller”): You may contact our Data Protection Officer (“DPO”) by email at

When you access or use the Services, we collect the following information: Information you may provide to us: You may give us information about you by filling in forms on our website or through our WEBSITE or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use the Services and when you report a problem with the website. Information we collect about you: With regard to each of your visits to our website we automatically collect the following information:

  • Login Information: We log technical information about your use of the Services, including the type of browser and version you use, the wallet identifier, the last access time of your login, the Internet Protocol IP address used to create the login and the most recent IP address used to access the wallet.
  • Device Information: We collect information about the device you use to access your account, including the hardware model, operating system and version, and unique device identifiers, but this information is anonymised and not tied to any particular person.
  • Wallet Information If you create a Wallet through our Services, you will generate a public and private account number. When you log-out of the Wallet, along with your transaction history. When you enable notifications through your Account Settings, we will collect the key in order to provide such notifications. Under no circumstances do we collect an unencrypted key from you, nor can we decrypt any Wallet file data.
  • Transaction Information: In connection with our Conversion Service, as such term is defined in our User Agreement, we may collect and maintain information relating to transactions you effect in your Wallet that convert one virtual currency to another (e.g. Bitcoin or netteler).
  • Information We Collect Required By Law, Rule, or Regulation: Depending on the Service, we may collect information from you in order to meet regulatory obligations around know-your-customer (“KYC”) and anti-money laundering (“AML”) requirements. Information that we collect from you includes the following:
    • Full name
    • Residential address
    • Contact details (telephone number, email address)
    • Date and place of birth, gender, place of citizenship
    • Bank account information and/or credit card details
    • Your status as a politically exposed person
    • Source of funds & proof of address
    • Passport and/or national driver’s license or government-issued identification card to verify your identity
    • Transaction history and account balances in connection with your use of certain Services.
    • Information We Collect from Other Sources: We also receive information from other sources and combine that with the information we collect through our Services. For instance:
    • We use third-party services that may be co-branded as but will do so with clear notice. Any third-party services may collect information as determined by their own privacy policies.
    • We also use "cookies" from time to time to help personalise your online experience with us. A cookie is a small text file that is stored on your computer to help us make your visit to our site more “user-friendly.” Please see our Cookies Policy for more details about the cookies we use. Cookies provide us with information about your use of the site that can help us improve the site and your experience with it. We will process Personal Data collected through cookies in accordance with this Privacy Policy. If you have set your browser to alert you before accepting cookies, you should receive an alert message with each cookie. You may refuse cookies by turning them off in your browser, however, you should be aware that our site, like most other popular sites, may not work well with cookies disabled.
    • Banks or payment processors that you use to transfer currency may provide us with basic Personal Data, such as your name and address, as well as, your account information.
    • Advertising or analytics providers may provide us with anonymised information about you, including but not limited to, how you found our website.


    We will use your Personal Data, to:
    • Understand and strive to meet your needs and preferences in using our Services;
    • Develop new and enhance existing service and product offerings;
    • Manage and develop our business and operations;
    • Carry out any actions for which we have received your consent;
    • Prevent and investigate fraudulent or other criminal activity,
    • we have right to make your funds and account block if we found any fraudulent or other criminal activity;
    • To address service requests and resolve user questions; and
    • Meet legal and regulatory requirements.
    • We also reserve the right to use aggregated Personal Data to understand how our users use our Services, provided that those data cannot identify any individual. We also use third-party web analytics tools that help us understand how users engage with our website. These third-parties may use first-party cookies to track user interactions to collect information about how users use our website. This information is used to compile reports and to help us improve our website. The reports disclose website trends without identifying individual visitors. You can opt-out of such third-party analytic tools without affecting how you visit our site. We will process your Personal Data legally and fairly and not use it outside the purposes of which we have informed you, including selling it individually or in the aggregate for commercial use.
  • Processing restrictions
    You can ask us to block or suppress the processing of your Personal Data in certain circumstances, such as, if you contest the accuracy of that Personal Data or object to us processing it. It will not stop us from storing your Personal Data. We will inform you before we decide not to agree with any requested restriction. If we have disclosed your Personal Data to others, we will let them know about the restriction of processing where possible. If you ask us, if possible and lawful to do so, we will also inform you with whom we have shared your Personal Data so that you can contact them directly.
  • Data portability
    In certain circumstances, you might have the right to obtain Personal Data you have provided us with (in a structured, commonly used and machine-readable format) and to re-use it elsewhere or ask us to transfer this to a third party of your choice.
  • Objection
    You can ask us to stop processing your Personal Data, and we will do so if we are:
  • Relying on our own or someone else’s legitimate interests to process your Personal Data, except if we can demonstrate compelling legal grounds for the processing;
  • Processing your Personal Data for direct marketing; or
  • Processing your Personal Data for research, unless we reasonably believe such processing is necessary or prudent for the performance of a task carried out in the public interest.
  • Automated decision-making and profiling
    If we make a decision about you based solely on an automated process (e.g. through automatic profiling) that affects your ability to access our Services or has another significant effect on you, you can request not to be subject to such a decision unless we can demonstrate to you that such a decision is necessary for entering into, or the performance of, a contract between us. Even if a decision is necessary for entering into or performing a contract, you may contest the decision and require human intervention. We may not be able to offer our Services if we agree to such a request by terminating our relationship with you.
    By using the Services, you signify your agreement to this Privacy Policy. reserves the right to change or amend this Privacy Policy at any time. If we make any material changes to this Privacy Policy, the revised Policy will be posted here and we will notify our users at least 30 days prior to the changes taking effect so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Please check this page frequently to see any updates or changes to this Privacy Policy.